Skip to content

The process

How AddressClerk gets your address found

You give us the address and show us where your home actually is. We do the rest - preparation, submission, follow-up and updates.

The short version

Four steps, from your address to a submitted correction.

1

Provide Your Address

Tell us your address and where your home is located.

2

We Check the Details

We review what is missing or wrong and work out the right correction.

3

We Submit & Monitor

We prepare the Google Maps correction, normally submit it within 1-2 business days, and keep track of the case.

4

We Keep You Updated

You get email updates and a private link where you can follow the case.

The full process, step by step

What actually happens between your first click and Google’s decision.

  1. 1

    Tell us the address

    Start by entering the address as it appears on your paperwork, including the postcode and plot or unit number if you have one.

  2. 2

    Confirm the exact home location

    On a new development the postcode alone is rarely enough. You show us precisely where your home sits, so the correction points at your door rather than at the middle of the site.

  3. 3

    Answer a few simple questions

    A short set of questions about what is currently wrong: is the address missing entirely, is the pin in the wrong place, is the road itself absent, has a correction already been rejected?

  4. 4

    We work out the case type

    We classify the case as Standard or Complex based on what actually needs doing. You do not have to diagnose it yourself, and the price you see is the price for your case.

  5. 5

    Pay once

    A single payment of £14.99 or £19.99. There is no subscription, no account to create and no repeat fee for further reasonable attempts on the same address.

  6. 6

    We prepare and submit the correction

    We put together an accurate submission through Google’s own correction process, with the location and supporting detail set out clearly. That normally happens within 1-2 business days of payment - after that the timing is Google’s, not ours.

  7. 7

    Email updates and your private case link

    You hear from us when the case is submitted and whenever the status meaningfully changes. There is no account or password to create: we email you, and we give you a private link where you can follow the case, see its history and send us anything we ask for.

  8. 8

    Additional evidence may be requested

    Some cases are stronger with supporting documents - a completion statement, a utility bill, a developer site plan. If that would help, we will ask you for it and explain why.

  9. 9

    Google makes its review decision

    Google reviews the submission and decides. It can accept it, delay it, or reject it. If it is rejected we look at why, strengthen the case and try again - at no extra cost.

What we can and cannot promise

What we do

  • Check what is actually wrong with your address on Google Maps
  • Pin the precise location of your home rather than the middle of the estate
  • Prepare and submit the correction through Google’s own process, normally within 1-2 business days
  • Monitor the case and try again if it is rejected
  • Email you when the status changes
  • Give you a private link to follow the case and send us evidence

What we do not do

  • Guarantee that Google will accept a correction
  • Promise a fixed turnaround for Google’s review, which we cannot control
  • Carry out correction work on Apple Maps, Royal Mail or delivery platforms
  • Charge you again for further reasonable attempts on the same address
  • Claim any partnership with or access to Google

One payment. No repeat fees. We’ll continue making reasonable correction attempts until your legitimate address is recognised, provided Google continues to offer a correction process and you provide any evidence we reasonably need.

AddressClerk is an independent service and is not affiliated with Google. Google ultimately controls whether and when map corrections are accepted.

Ready to get your address found?

Tell us about your address and we’ll show you the price before you pay.

Add My Address