How We Handle a New Road Missing from Google Maps
A missing road is often the root cause of a missing address. Here is how AddressClerk handles the road first, then the property.
Pricing
Simple, transparent pricing
One-off payment. No subscription, no account, and no repeat fee if another attempt is needed.
Standard
£14.99
One-off payment
For most new-build homes where the road already exists and the address or pin needs adding or correcting.
- Address details checked
- Property location confirmed
- Google Maps correction prepared
- Submission monitoring
- Email updates and a private case tracker
Complex
£19.99
One-off payment
For cases where the road is missing, the address has been rejected before, or more than one correction is likely to be needed.
- Everything in Standard
- Additional manual verification
- More complex map corrections
- Additional submission work where needed
You do not need to work out which one you need. Start your address correction and answer a few questions about the problem - we show you whether the case is Standard or Complex, and the price, before you continue to payment.
What each one covers
Complex is not a better version of Standard. It is for cases that genuinely need more work.
| Included | Standard£14.99 | Complex£19.99 |
|---|---|---|
| Address details checked | Included | Included |
| Exact property location confirmed | Included | Included |
| Google Maps correction prepared and submitted | Included | Included |
| Submission monitoring | Included | Included |
| Email updates and a private case tracker | Included | Included |
| Additional manual verification | Not included | Included |
| Missing road cases | Not included | Included |
| Previously rejected addresses | Not included | Included |
| Additional submission work where needed | Not included | Included |
Common examples
Roughly where cases tend to fall.
Standard
- Your road is on the map but your house number is not
- Your address exists but the pin sits on the wrong plot
- A phase of the development is listed, yours is missing
Complex
- The road your house is on does not appear at all yet
- A previous correction attempt has already been rejected
- The development is numbered in a way that needs untangling
One payment. No repeat fees. We’ll continue making reasonable correction attempts until your legitimate address is recognised, provided Google continues to offer a correction process and you provide any evidence we reasonably need.
Pricing questions
Can you guarantee my address will be added?
No. Google decides whether and when corrections are accepted. We prepare, submit and follow up the strongest accurate case. Your one-off payment covers further reasonable attempts, subject to our terms.
What is the difference between Standard and Complex?
Standard covers a missing or misplaced home address on an existing road. Complex covers missing roads, previous rejections or multiple corrections. Start your address correction, answer a few questions about the problem, and we’ll show you which applies and what it costs before you pay.
What happens if Google rejects the correction?
A rejection is not the end of the case. We review why it is likely to have been rejected, strengthen the submission where we can - often with additional evidence from you - and try again. There is no additional fee for further reasonable attempts on the same address.
Do I pay again if another correction attempt is needed?
No. It is a one-off payment, not a subscription. Further reasonable attempts on the same legitimate address are covered by the original fee.
More answers on the FAQ page, or read how the process works.
AddressClerk is an independent service and is not affiliated with Google. Google ultimately controls whether and when map corrections are accepted.
Which case type applies to you
Standard or Complex comes down to what is actually wrong on the map. These explain the difference.
What Evidence Helps a New-Build Address Correction?
The location and official records that can make an address correction verifiable, and how AddressClerk checks and uses them for you.
How Long Does a New-Build Address Take to Appear?
Why there is no reliable timescale for a Google Maps address correction, what influences it, and what AddressClerk does while your case is reviewed.
Ready to get your address found?
Tell us about your address and we’ll show you the price before you pay.
Add My Address