Address Not Found at Online Checkout
Checkout lookups search postal address data, not Google Maps. Here is why a new home is missing from it, what to do today, and what we fix.
Get your new
address found.
New-build address missing or wrong on Google Maps? Send us the details. We’ll prepare the correction, submit it and keep you updated.
- Google Maps address corrections
- Exact property location
- Submission monitoring
- Email updates + private case tracking
One-off payment. No subscription, no account or password - just email updates and a private link to follow your case.
Built for the new-build address problems that cause missed deliveries
- Missing Google Maps address
- Wrong property pin
- Missing new road
- Delivery drivers sent elsewhere
How it works
Four straightforward steps. You give us the address, we handle the correction process.
1
Provide Your Address
Tell us your address and where your home is located.
2
We Check the Details
We review what is missing or wrong and work out the right correction.
3
We Submit & Monitor
We prepare the Google Maps correction, normally submit it within 1-2 business days, and keep track of the case.
4
We Keep You Updated
You get email updates and a private link where you can follow the case.
Simple, transparent pricing
One-off payment. No subscriptions.
Standard
£14.99
One-off payment
For most new-build homes where the road already exists and the address or pin needs adding or correcting.
- Address details checked
- Property location confirmed
- Google Maps correction prepared
- Submission monitoring
- Email updates and a private case tracker
Complex
£19.99
One-off payment
For cases where the road is missing, the address has been rejected before, or more than one correction is likely to be needed.
- Everything in Standard
- Additional manual verification
- More complex map corrections
- Additional submission work where needed
Not sure which applies? Start your address correction and answer a few questions about the problem. We’ll show you which price applies before you continue to payment. Full detail on the pricing page.
Helping homeowners get found
Real feedback from AddressClerk customers.
“AddressClerk sorted our address far quicker than I expected. Before this, parcels were constantly being left on neighbouring streets and takeaway drivers would ring asking where we were. Once our address was showing properly, the delivery apps and services we use started finding the house correctly. Such a relief.”
“Really impressed with how quickly everything was handled. Our new-build address had been causing problems for months and drivers kept ending up two streets away. Now our house is showing properly and deliveries come straight to the right door without us having to give directions every time.”
“We'd got used to chasing parcels around the estate because our address simply wasn't being found properly. AddressClerk made the whole thing incredibly easy and kept us updated throughout. Since it was corrected, the delivery services we use have been finding us without any trouble.”
Frequently asked questions
The things people ask before they get started.
How does AddressClerk work?
Tell us your official address and show us exactly where your home is. We identify the issue, prepare and submit the appropriate Google Maps correction, then email you updates and give you a private link where you can follow the case.
Can you guarantee my address will be added?
No. Google decides whether and when corrections are accepted. We prepare, submit and follow up the strongest accurate case. Your one-off payment covers further reasonable attempts, subject to our terms.
How long does it take?
We normally prepare and submit your correction within 1-2 business days of payment. After that it is with Google, which reviews changes in its own time - we have no influence over that part and cannot give a date. We email you when your case is submitted and whenever its status changes, and you can check the private link at any time.
What is the difference between Standard and Complex?
Standard covers a missing or misplaced home address on an existing road. Complex covers missing roads, previous rejections or multiple corrections. Start your address correction, answer a few questions about the problem, and we’ll show you which applies and what it costs before you pay.
Are you part of Google?
No. AddressClerk is independent and is not affiliated with Google. We have no special access or partner status. We handle preparation, submission and follow-up; Google controls review and acceptance.
Do I pay again if another correction attempt is needed?
No. It is a one-off payment, not a subscription. Further reasonable attempts on the same legitimate address are covered by the original fee.
More answers on the full FAQ page.
Guides to new-build address problems
Practical explanations of what goes wrong and how AddressClerk handles it for you.
Address Not Recognised by Banks or Lenders
Financial applications verify you against address records with no history for a brand-new home. Here is what to do about each part of that.
Broadband Providers Cannot Find Your Address
Availability checkers read network address records, not maps. Here is why a new home is missing from them and how to get it added.
AddressClerk is an independent service and is not affiliated with Google. Google ultimately controls whether and when map corrections are accepted.
Ready to get your address found?
Tell us about your address and we’ll show you the price before you pay.
Add My Address